You own how the store runs every day — team, inventory, cash, service quality, daily metrics. You work directly with ownership on what we open to the public and how it feels to walk in.
What you're actually doing
Opening and closing the store. Scheduling the team. Solving what goes wrong in real time. Reporting weekly P&L to ownership. Training the counter team to deliver the brand story to international tourists.
Responsibilities
- Schedule and lead the counter, barista, and packaging team
- Close out the till and reconcile daily
- Manage inventory and order from the central kitchen
- Ensure food-handling protocols are followed
- Report weekly and monthly results to ownership
- Resolve customer complaints and escalate what needs attention
Requirements
- 3+ years restaurant, hospitality, or retail management
- Bilingual Spanish/English (the interview includes an English section)
- Comfortable with spreadsheets, P&L and basic ops tools
- Current MINSA food-handler card or willingness to obtain before day one